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What To Do if You Have a Water Loss

Call the professional help you need to locate and stop the source of the water.
Be careful walking form carpet to tiled surfaces. They will be slippery.
Document what you can using pictures and notes.
Call ACTION and your insurance agent as soon as possible.
Begin cleanup and drying promptly to avoid bacteria and secondary moisture problems.
Furniture, personal objects, paintings and art in affected areas- remove as much of it as possible to safe, dry locations.
Remove and dry wet fabrics as soon as possible. Hang furs and leather goods to dry separately at room temperature.
Place wood blocks, plastic wrap or aluminum foil under furniture legs to prevent transfer of stains or rust to carpet from casters and metal pads.
Remove as much water as possible by mopping and blotting. Do not use household vacuum to remove water!
Wipe furniture dry.
Remove oriental rugs or other "throws" from on top of wet wall-to-wall carpeting.
Lift draperies off carpet and pin up or loop them over a coat hanger and hang them from the rod.
Prop up wet furniture cushions so that they can dry evenly. Check for possible bleeding.
Open furniture drawers, closet doors, or luggage to help drying.
Punch small-diameter holes in sagging ceilings to allow water to drain.
Remove damp books from shelves and take to a dry room.
In cold weather leave heat on. In hot weather leave your AC on.
Be careful of electricity. Do not use TV or appliances while on wet carpets or floors.