“I came home from a weekend outing to find roughly an inch of water in my basement so I called Action Restoration & Property Services. The first truck arrived in about 30 minutes with another not far behind. They worked nonstop sucking out the water, moving furniture, checking for water in hard-to-reach areas, and setting up drying equipment. During this process, Gregg and Andrew were great in informing me what they were doing and why. I appreciated seeing the monitor and camera that showed moisture in the walls so I could see the wet areas shrink each day that the drying equipment ran. I also took note of the high level of care and attention given while they maneuvered their hoses and bulky fans inside. As the project went on, Action returned daily to monitor the wet areas and remove fans as needed. They arrived on time each day with a nice heads-up phone call a bit before. Initially, I was told equipment may be needed for 3-4 days, but luckily by the third day, I had just one fan going which they removed that day. They were able to communicate great with my insurance company which I assumed would be a headache for me to deal with. As a final touch on the last day, they steam cleaned not only the carpet that had been flooded in the basement but the stairs and entryway where they had walked. Overall, I found them to be very professional and knowledgeable. I would definitely recommend them to anyone who encounters a water emergency.” ~ Bob N.